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GoAuto COVID-19 Relief

GoAuto Insurance COVID-19 Relief

To lighten the burden on our policyholders, we will be reducing premiums for all Louisiana, Nevada and Ohio policyholders by approximately 15% during April and May. This will automatically go into effect for all active GoAuto insurance policies as well as new policies or renewals that make a payment between April 1 through April 30 and May 1 through May 31, 2020.

We are doing our best to keep GoAuto stores open and fully operational during the Stay at Home order, and you can always contact us by phone, online at goautoinsurance.com, or download our FREE mobile app in the app store.

Download on the App Store Get it on Google Play

This situation is still evolving, and we are continually exploring the best ways to operate our company and assist our customers.

RELIEF FAQ

When will I see my approximate 15% GoAuto insurance premium reduction?

Customers will automatically receive approximately 15% in reductions on payments made between April 1 through April 30 and May 1 through May 31, 2020. New GoAuto insurance policies and policy renewals will also receive the approximate 15% reduction during this time.

What if relief is needed after May 31st?

GoAuto will be monitoring the situation and remain flexible. Our premium reductions may go past May 31st if the Stay at Home order is extended in your state.

How can I pay my bill?

Please make payments online or through our free mobile app. You may also call your local GoAuto store to make a payment over the phone. If you are only able to pay your bill in person, please contact your local GoAuto store for assistance.

What if I already made my April payment?

If you have already made your April payment, credits will be issued in May for both April and May. If you do not have a May payment because of a renewal we will apply your April credit to your renewal down payment.

Where can I download the mobile app?

Our new mobile app is free to download and offers features including making payments, updating your policy, filing a claim, and accessing your digital ID card. Please download in your app store.

Download on the App Store Get it on Google Play